Advanced features and tools to help you online
Live Chat & Visitor Tracking Software
Live chat customer support and visitor tracking is a Web site customer service solution that allows your support and sales staff to chat in real-time with your web site visitors and potential customers 24/7. This e-commerce Web site business solution is guaranteed to increase your sales and customer support satisfaction.
Choose one of the three solutions below, depending on your needs.
A Live Chat Customer Support solution typically consists of the following features:
- • Unlimited number of chat operators and departments
- • Online/Offline/Be Right Back/Away Status, including leave offline E-mail messages
- • Operator to operator chats and transfer chats between operators
- • Real-time visitor statistics, and guest rating of support services
- • iPhone & Android App Add-on (cost extra)
- • Customized interface, and lots more
Hosted Software Solution
$19.95 CAD/mo
A powerful customized system that provides unlimited operators and departments for your Web site. This standard solution includes:
- • Up to five ready-to-use operators
- • Administrator support (leave the work to us)
- • Single domain use with our secure hosting*
- • SSL Certificate for encrypted chat sessions*
- • Graphics are customized to match your Web site
- • Basic orientation for operators
Do-it-yourself License Solution
$159.95 CAD
Install the same powerful system on your own Windows or Unix server. This license solution is provided through Stardevelop and features:
- • Single Domain Usage (one-time license fee)
- • Unlimited Operator Accounts and Departments
- • Operator Messenger Desktop Application
- • Over 45 comprehensive features
- • Self-Administered, with Software Upgrades
- • Complimentary E-mail Technical Support
Self-Service Operator
Free Trial
You create your personal account and operate your chat support service directly through our partner - Provide Support - using their live chat web-based software. You get to explore all the tools and features of the system for 10 days with no risk or obligation. It is a hosted service and you can download an operator console on your computer.
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